Cookie Policy
Last updated: 18.02.2026
1. What are Cookies
Cookies are small text files that websites store on the user's device during navigation. They are used to make the site work properly, remember user preferences and collect statistical information. Similar technologies include pixels, web beacons, local storage and third-party scripts.
2. Reference Legislation
The use of cookies on virgilia.ch is governed by Art. 45c of the Swiss Telecommunications Act (TCA), the nLPD and, where applicable, the GDPR. We comply with the guidelines published by the FDPIC (Federal Data Protection Commissioner) of 22 January 2025.
3. Types of Cookies Used
| Category | Description | Consent required |
|---|---|---|
| Technical/essential cookies | Necessary for the operation of the site and platform (e.g. session, authentication, language preferences) | No - active by default |
| Analytical cookies (first party) | They measure visits and interactions on the site in an anonymous or aggregated form | No (if anonymised) / Yes (if traced) |
| Analytical cookies (third parties) | E.g. Google Analytics or equivalent tools for usage statistics | Yes - require consent |
| Functional cookies | Remember user preferences to improve the experience | Legitimate interests / Consent |
| Marketing/profiling cookies | Used to show customised ads (if any) | Yes - require explicit consent |
4. Third-party cookies
The site may load resources from third party services that may set their own cookies. These services have their own privacy policies that are independent from Virgilia Sagl. Currently, the main third party services on the site may include:
- Analytics provider (e.g. Google Analytics, if activated)
- Video embedding tools (e.g. YouTube, for videos integrated into the site)
- Contact form management platforms
5. Consent Management and Opt-Out
In accordance with Swiss law, non-essential cookies require your consent or must be subject to a clearly accessible opt-out mechanism.
You can manage your cookie preferences in the following ways:
- Banner cookie: When you first access the site, you are presented with a banner for managing your preferences. You can change your choices at any time via the “Cookie Management” link in the footer of the site.
- Browser Settings: you can configure your browser to refuse all cookies or to be notified before they are saved. Below are links to instructions for the main browsers:
- Specific opt-outs: for third-party services (e.g. Google Analytics), you can use their dedicated opt-out tools.
Withdrawal of consent does not affect the lawfulness of the processing carried out before the withdrawal.
6. Duration of Cookies
- Session cookies: are automatically deleted when the browser is closed.
- Persistent cookies: remain on the device for a defined period (indicated in the detailed list of cookies available in the preference management panel), however not longer than 13 months in line with European recommendations.
7. Do Not Track
We respect the “Do Not Track” (DNT) signal sent by browsers that support this functionality. If DNT is enabled, we will limit tracking to essential technical cookies only.
8. Updates to the Cookie Policy
This Cookie Policy may be updated to reflect technical, regulatory or operational changes. The date of last update is indicated at the top of this document. For substantial changes, registered users will be notified by email.
9. Contact
If you have any questions regarding the use of cookies on virgilia.ch:
Virgilia Sagl
Quartiere Maghetti 20 - 6900 Lugano, Switzerland
Email: info@virgilia.ch
